Tuesday, February 27, 2007
| Service, Phone, and E-mail | Description | Hours |
| NSIT Support Line
773-834-8324
|
The NSIT Support Line troubleshoots (via phone and email) a variety of problems, including dial-up access through the University modem pool, accessing email with Eudora or supported Unix mailers, Unix questions on the NSIT Server Cluster, and basic word processing, spreadsheets, and utilities. The NSIT Support Line also functions as triage for the Campus Computer Stores Service department, to determine whether a given problem is hardware or software in origin. | 8:30-midnight
M-F |
| OS/390 Support Line
773-702-7622
|
For assistance with connecting to and using the facilities and features
of the OS/390 system.
|
9:00-5:00
M-F |
| OS/390 Account Rep.
Anna Dembowski 773-702-7621
|
Assistance with production jobs and related services for the Budget Office, the Development Office, and the Library. | 8:00-4:00
M-F |
| OS/390 Account Rep.
Barbara Ellis 773-702-7620
|
Assistance with production jobs and related services for the Bookstore, Financial Systems, Human Resources, the Plant Department, and Real Estate Operations. | 8:00-4:00
M-F |
| OS/390 Computer Room
773-702-7626
|
For questions about the status of the OS/390 system, including the OS/390 server and its peripherals. Also, to inquire about the status of OS/390 jobs. | 24 hours
7 days except
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| Network Support
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For information about the network, how to report problems or request
services, please see Network
Engineering's HomePage.
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If you have suggestions or comments about this page, please send them
to Rich Marshall.
Last updated on: Tuesday, February 27, 2007