Documentation
NSIT offers a collection of documentation on computing and its services.
Computer Documentation
- Email - client configuration, troubleshooting and instructions for cMail, xMail, Junkmail, and email lists
- Mailing Lists Documentation - subscriber settings, information for list owner and moderators, list settings
- Collaboration - instructions and FAQs for WebShare, Instant Messaging
- Chalk - getting starting for faculty and students, tutorials, and an A-Z list
- Web Browsing - proxy set up, Mozilla user guides
- File Transfer - transferring files through SFTP
- Remote Access - accessing machines via SSH
- Campus Network - troubleshooting networking problems
- CNet Accounts - CNet account and password related questions
- Operating Systems - Mac, Unix/Linux, Windows operating system help (for information about Windows 7, see our Windows 7 Documentation)
- Web Tools - tools used in web page creation and design, such as generic email forms and localized Google search boxes
- cTV - FAQs for the University's IPTV (Internet Protocol Television) service
- Encryption - full disk encryption, volume and virtual disk encryption, and file/folder encryption information
- Licensed Software - documentation for using licensed software
Phone and Other Voice Documentation
- Telephones - user guides and telephone instrument catalogs
- Voicemail - mailbox menus, instructions, and tips
- Paging - direct dial paging and message review
- One-FAX - instructions for using One-FAX
- One-Number - instructions for using One-Number
- Conferencing - instructions for audio, video and web conferencing
- Speech Recognition - using the speech recognition system
- Automatic Call Distribution (ACD) - user guide
Documentation for Technical Staff
- ChicagoID - background information and technical specifications for the ChicagoID
- Brief Guide to CNet Authentication - explains all of the CNet authentication methods, highlights some of their distinct properties, and tells you where to get on-boarding support
- University of Chicago Active Directory (UCAD) - policies, background and support for system administrators
- University of Chicago Mainframe - documentation for users of the Mainframe
- Guest Network ID (GNetID) Program - limited authority for departments and other authorized groups to assign guest accounts (GNetIDs) for access to the wireless network
Additional Assistance
- Tip Sheets: Solutions to Common Problems
- Glossary - describing how certain technologies work
- FAQ - frequently asked questions
Last updated: 11/12/09