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Documentation - Email - Webmail

Webmail: Reordering Message Filters

When a filter is in effect, each incoming message is evaluated in the order it appears in the column, from top to bottom. Changing the order of the filters in this list changes the sequence in which each filter is applied.

When a specified condition is met, filter processing for the message continues, unless the Do not apply any more filters to this message if action is taken checkbox is selected (as it is by default).

An Example of Order Dependency

If it is important for you to save a copy of a message that meets specific filter conditions, the ordering of your filters can be particularly important. For example, a filter with a Forward to action sends the message directly to the specified email address but does not save a copy on your system. This means that you should specify a filter with a Move to action and place it ahead of the filter with the Forward to action in the filter list. In this way, the Move to action is processed first, saving a copy of the message before moving on to the Forward to action, which sends the message to another address. Important!: For this to work, you must have deselected the Do not apply any more filters to this message if action is taken checkbox.

To change the order in which message filters are evaluated:

  1. From the Options pages (Webmail) click Message Filters.
    Result: The Message Filters page displays.
  2. Move a filter up in the order by clicking the up-arrow in the Order column. Move a filter down in the order by clicking the down-arrow in the Order column. Repeat until you are satisfied with the order of the filters.
    Result: The order in which the filters are applied to incoming messages is changed.
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Last updated: 7/15/08