Contact Us

NSIT Support Line
Dial 4-TECH (773-834-8324)
support@uchicago.edu
Click here to see our current hours.

Highlighted Topics

Getting Connectivity Software - information about NSIT Connectivity Software and how to get your free copy!


Safe Computing - easy ways to protect your machine against worms, viruses, etc.


Account Closure - Questions about what happens when you leave the University? The answers are here!


authsmtp.uchicago.edu - NSIT's outgoing mail server has enhanced security and extra compatibility with commercial Internet Service Providers (ISPs).

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NSIT Support Line

Support Home | News

Contact Information & Hours:

The NSIT Support Line provides technical support to students, staff, and faculty of the University of Chicago. Beginning on Wednesday, July 1st, NSIT Support will switch to its summer hours of 8:30am to 5:00pm, Monday through Friday. NSIT Support will close on Thursday, July 2nd at 2:00 pm and also be closed on Friday, July 3rd, in observance of the July 4th holiday. We provide support via email at support@uchicago.edu, over the phone at (773) 834-8324, or 4-TECH, and you can also look through our online troubleshooting documentation.


Support News

USENET feeds ending June 9th

On June 9th, 2009, NSIT will stop distributing a newsfeed on campus. Those people still seeking access to USENET can turn to Google Groups; additionally, many ISPs make a USENET newsfeed available to their subscribers.

Changes to home.uchicago.edu pages and procedures

Recently, a hardware failure occurred on the server that hosts the home.uchicago.edu webpages. No data was lost due to this failure, though home.uchicago.edu directories became read only during the period of time NSIT technicians were working on a resolution. At this time, we have transitioned the home.uchicago.edu service to a new hosting environment and pages can once again be changed. This transition has required number of changes in how you use and access the home.uchicago.edu service. Please see our updated documentation.

More news . . .

Selected Documentation

  • Email - client configuration, troubleshooting and instructions for cMail, xMail, Junkmail, and email lists
  • Collaboration - instructions and FAQs for WebShare, Instant Messaging
  • Web Browsing - proxy set up, Mozilla user guides
  • File Transfer - transferring files through SFTP
  • Remote Access - accessing machines via SSH
  • Campus Network - troubleshooting networking problems
  • CNet Accounts - CNet account and password related questions
  • Operating Systems - Mac, Unix/Linux, Windows operating system help
  • Glossary - describing how certain technologies work
  • FAQ - frequently asked questions
  • cTV - FAQs for the University's IPTV (Internet Protocol Television) service
For a comprehensive list of documentation, visit http://nsit.uchicago.edu/docs.

Last updated: 6/30/09