NSIT Insider The NSIT Insider RSS feed aggregates the items from the A la Carte technology feeds. You can subscribe to the A la Carte feeds to receive targeted information, or subscribe to All-In-One to receive everything and new A la Carte feeds as they are added. Visit http://nsit.uchicago.edu/services/technicaltools/insider/ to find out more about our technology RSS feeds. http://nsit.uchicago.edu/services/technicaltools/insider/ Mon, 23 Nov 2009 22:12:32 CST FeedCreator 1.7.2 Wireless Access Points Maintenance http://nsit.uchicago.edu/services/technicaltools/serviceinsider/2009/11/wireless8.shtml On Sunday, November 22, 2009 we will be upgrading software on several wireless access points. NSIT Fri, 20 Nov 2009 10:00:32 CST Wireless Access Points Maintenance http://nsit.uchicago.edu/services/technicaltools/serviceinsider/2009/11/wireless7.shtml On Friday, November 20, 2009 we will be upgrading software on several wireless access points. NSIT Thu, 19 Nov 2009 10:00:32 CST Wireless Access Points Maintenance http://nsit.uchicago.edu/services/technicaltools/serviceinsider/2009/11/wireless6.shtml On Thursday, November 19, 2009 we will be upgrading software on several wireless access points. NSIT Wed, 18 Nov 2009 10:00:42 CST Wireless Access Points Maintenance http://nsit.uchicago.edu/services/technicaltools/serviceinsider/2009/11/wireless5.shtml On Friday, November 13, 2009 we will be upgrading software on several wireless access points. NSIT Thu, 12 Nov 2009 10:45:33 CST Wireless Access Points Maintenance http://nsit.uchicago.edu/services/technicaltools/serviceinsider/2009/11/wireless4.shtml On Wednesday, November 11, 2009 we will be upgrading software on wireless access points at the International House and the Law School. NSIT Tue, 10 Nov 2009 15:45:34 CST Wireless Access Points Maintenance http://nsit.uchicago.edu/services/technicaltools/serviceinsider/2009/11/wireless3.shtml On Tuesday, November 10, 2009 we will be upgrading softwares on several wireless access points. NSIT Mon, 09 Nov 2009 10:15:33 CST Wireless Gateway Maintenance http://nsit.uchicago.edu/services/technicaltools/serviceinsider/2009/11/wireless2.shtml On Friday, November 6, 2009 we will be upgrading all of our wireless gateways. NSIT Thu, 05 Nov 2009 10:00:32 CST Wireless Access Points Maintenance http://nsit.uchicago.edu/services/technicaltools/serviceinsider/2009/11/wireless.shtml On Tuesday, November 3, 2009 we will be upgrading the software on several wireless access points. NSIT Mon, 02 Nov 2009 10:00:35 CST Find IT Restored http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=797 At approximately 9 a.m. CDT on 30 October 2009 Find IT has been restored to normal functionality. NSIT Fri, 30 Oct 2009 11:38:07 CST Find IT Unavailable http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=796 Find IT, NSIT's service catalog, is currently unavailable. We are in communication with the vendor to resolve this problem. NSIT Thu, 29 Oct 2009 18:40:37 CST Wireless Access Points Maintenance http://nsit.uchicago.edu/services/technicaltools/serviceinsider/2009/10/wireless.shtml On Friday, October 30, 2009 we will be upgrading the software on several wireless access points. NSIT Thu, 29 Oct 2009 13:15:34 CST VPN Logins Restored http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=795 On the afternoon of Tuesday, October 27th, NSIT began receiving reports of isolated problems logging in to the University VPN. The problem was tracked to a missing attribute on the users' CNetIDs. Further investigation revealed that approximately 10% of our users were incorrectly missing this attribute. The root cause of the problem was corrupted data in the database managing the VPN access group. As of 6:15 PM, this corruption has been cleaned out, correct information restored, and all eligible users can once again access the VPN. NSIT Wed, 28 Oct 2009 00:19:35 CST Email Issues Resolved; VPN issue still ongoing http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=794 Email being sent to @uchicago addresses is rotated through one of three mail servers for delivery. At approximately 2 PM Tuesday, 27 October, a cache problem on one of these servers caused incoming messages routed through that server to be returned to their senders. As of 5:15 PM, the cache problem has been cleared, and normal email delivery has been restored. This problem was unrelated to problems some users are having logging on to the VPN; NSIT staff are still working on that issue. NSIT Tue, 27 Oct 2009 19:27:09 CST Isolated VPN Login Problems http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=793 NSIT has received complaints that some users are unable to log in to the University VPN service. The issue has been traced to a missing attribute on the users' CNetIDs; further investigation suggests that this attribute is missing for around 10% of our users. NSIT staff are currently working to restore this attribute and normal VPN access. This problem is unrelated to ongoing problems with email delivery to @uchicago.edu addresses. NSIT Tue, 27 Oct 2009 18:59:36 CST Sporadic Bounces to @uchicago.edu addresses http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=792 NSIT has received reports of sporadic problems with email delivery; some messages sent to @uchicago.edu addresses are being returned to senders. The problem has been traced to one of the three incoming email servers we have in rotation, and NSIT staff is currently working to resolve the issue. NSIT Tue, 27 Oct 2009 18:53:25 CST Resolved: Slow Performance on cMail http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=787 NSIT Systems Engineers identified the cause for the slowness impacting a portion of the cMail system which began earlier this afternoon. An automated backup system erroneously began backing-up the storage system for one of the backend mail systems, which degraded the performance for users on that system. NSIT Systems Engineers cancelled the erroneous backup job at approximately 1:45PM. The impacted mail system has cleared its backlog and resumed normal operation. NSIT Thu, 08 Oct 2009 16:50:08 CST Updated: Slow Performance on cMail http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=786 NSIT Systems Engineers have identified the cause for the slowness impacting a portion of the cMail system which began earlier this afternoon. An automated backup system erroneously began backing-up the storage system for one of the backend mail systems, which degraded the performance for users on that system. NSIT Systems Engineers cancelled the erroneous backup job at approximately 1:45PM. Individuals may experience degraded performance as the impacted mail system returns to normal operation. NSIT Thu, 08 Oct 2009 16:03:33 CST Slow Performance on cMail http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=785 NSIT is aware of recent performance issues on cMail, our central standard email system. This tends to take the form of long delays or hangs when logging in or accessing email for some, but not all users. NSIT Systems Engineers are investigating the issue and we will post more information as it becomes available. NSIT Thu, 08 Oct 2009 15:35:57 CST Wireless Access Points Maintenance http://nsit.uchicago.edu/services/technicaltools/serviceinsider/2009/10/gradres.shtml On Tuesday, October 6, 2009, we will be upgrading the software on several wireless access points in 1155 E. 60th Street, New Graduate Residence Hall, and 6045 S. Kenwood Ave (IBT). NSIT Mon, 05 Oct 2009 11:00:32 CST On-Campus Unauthenticated SMTP http://nsit.uchicago.edu/services/technicaltools/campusinsider/2009/09/smtp.shtml During Winter Quarter 2010, NSIT will begin blocking outgoing unauthenticated SMTP sent through smtp.uchicago.edu. NSIT Wed, 16 Sep 2009 10:30:32 CST NSIT Data Center Switch Maintenance http://nsit.uchicago.edu/services/technicaltools/serviceinsider/2009/09/dcswitch.shtml On Wednesday, September 16, 2009, we will upgrade software on one of the main switches at NSIT data center. NSIT Tue, 15 Sep 2009 11:30:37 CST Chalk Restored http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=778 Chalk, the University's central learning management system, experienced a filesystem failure during standard maintenance on the morning of Sunday, 13 September. As a result, Chalk was unavailable for most of the day Sunday while NSIT staff attempted to recover the drive; in the end, they were forced to reformat and restore from the Friday night backup. As of 11:15 PM, Chalk is once again fully functional. Files uploaded on Saturday will need to be re-uploaded; other changes (e.g. forum postings or tests/surveys) should be fine, as they would not have been on the affected drive. NSIT Mon, 14 Sep 2009 01:20:38 CST Update (6:15 PM): Chalk Outage http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=777 Chalk, the University's central learning management system, experienced a filesystem failure during standard maintenance on the morning of Sunday, 13 September. As of 6:15 PM, NSIT staff are restoring Chalk from last night's backup. Chalk is expected to be back up before Monday morning. NSIT Sun, 13 Sep 2009 20:16:51 CST Update: Chalk Outage http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=776 Chalk, the University's central learning management system, experienced a filesystem failure during standard maintenance on the morning of Sunday, 13 September. As of 3:30 PM, Chalk is still unavailable; NSIT staff are working with vendor support to recover the system. NSIT Sun, 13 Sep 2009 17:31:52 CST Chalk Outage http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=775 As of 11:30 AM 13 September, Chalk, the University's central learning management system, is unavailable due to problems with its underlying filesystem. NSIT staff are working to resolve the problem. NSIT Sun, 13 Sep 2009 13:43:30 CST Survey Results for home.uchicago.edu http://nsit.uchicago.edu/services/technicaltools/campusinsider/2009/09/homesurvey.shtml Back in March, NSIT surveyed users of home.uchicago.edu. The results of the survey are now available. NSIT Thu, 10 Sep 2009 11:00:33 CST cTV Maintenance Complete http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=774 As of 2:00 p.m. on Friday, September 4, 2009, the scheduled cTV maintenance is complete and cTV is available for viewing. NSIT Fri, 04 Sep 2009 16:15:19 CST cTV Maintenance http://hp-announce.uchicago.edu/fullArticle.php?areaStatusChangeID=773 cTV will be unavailable on Friday, September 4, 2009 due to vendor-required maintenance. NSIT Fri, 04 Sep 2009 01:57:50 CST Group Management http://nsit.uchicago.edu/services/technicaltools/campusinsider/2009/08/grouper.shtml NSIT is piloting a central tool for managing groups (based on Grouper). NSIT Fri, 21 Aug 2009 10:30:32 CST Harper Shutdown http://nsit.uchicago.edu/services/technicaltools/campusinsider/2009/08/harper.shtml We're looking at shutting down harper.uchicago.edu, our longstanding interactive Unix service, sometime in Autumn Quarter. NSIT Fri, 14 Aug 2009 14:00:32 CST Additional Details about xMail Service Issues http://nsit.uchicago.edu/services/technicaltools/campusinsider/2009/08/xmail.shtml Technical information about the resolution of the xMail service issues on August 12 and 13. NSIT Fri, 14 Aug 2009 11:45:32 CST Scheduled Network Maintenance http://nsit.uchicago.edu/services/technicaltools/serviceinsider/2009/08/campus-ucmc.shtml On Saturday, Aug 8, 2009, we will be making configuration changes to the switches connecting the UC campus to the UCMC network. NSIT Fri, 07 Aug 2009 14:00:32 CST Data Center Switch Maintenance http://nsit.uchicago.edu/services/technicaltools/serviceinsider/2009/08/dcswitches.shtml On Wednesday, Aug 5, 2009, we will upgrade software on one of main switches at data center. NSIT Tue, 04 Aug 2009 12:00:34 CST New Voicemail Feature This Fall http://nsit.uchicago.edu/services/technicaltools/campusinsider/2009/07/voicemail.shtml This fall, NSIT will be introducing a new voicemail feature offering multiple new ways for users to control their voicemail. NSIT Fri, 31 Jul 2009 13:30:32 CST Relocate Connection on Border Routers http://nsit.uchicago.edu/services/technicaltools/serviceinsider/2009/07/routerreconnect.shtml On Thursday, July 30, 2009 we will relocate a connection on one of our border routers. NSIT Wed, 29 Jul 2009 11:30:39 CST Border router maintenance http://nsit.uchicago.edu/services/technicaltools/serviceinsider/2009/07/borderrouter.shtml On Thursday, July 23, 2009 we will add a new connection on one of our border routers. NSIT Wed, 22 Jul 2009 13:30:32 CST H1N1 Flu Outbreak a "Live Drill" for NSIT's Role in Emergency Planning http://nsit.uchicago.edu/services/technicaltools/campusinsider/2009/07/communication.shtml The recent outbreak of the H1N1 virus prompted the implementation of the emergency communications plan. NSIT Wed, 22 Jul 2009 13:00:32 CST Direct Deposit Now Available for Student Refunds http://nsit.uchicago.edu/services/technicaltools/campusinsider/2009/07/directdeposit.shtml Direct deposit for refunds of financial aid or student loan payments is now available to students. NSIT Wed, 08 Jul 2009 12:00:34 CST UChicago home page gets reviewed by EDU Checkup http://nsit.uchicago.edu/services/technicaltools/campusinsider/2009/07/uchicagoreview.shtml The Web Services group gets high marks for the visual design and code behind the UChicago home page. NSIT Tue, 07 Jul 2009 11:15:32 CST Alumni and Development Applications update http://nsit.uchicago.edu/services/technicaltools/campusinsider/2009/06/griffin.shtml Griffin will be upgraded to version 9.3 in mid-July. NSIT Mon, 29 Jun 2009 14:00:34 CST Introducing RSS Feeds for the Technical Community http://nsit.uchicago.edu/services/technicaltools/campusinsider/2009/06/intro.shtml We have created three RSS feeds dedicated to casual information for the University's technical community. NSIT Thu, 25 Jun 2009 12:17:10 CST Conficker Worm Update http://nsit.uchicago.edu/services/technicaltools/securitynews/2009/03/conficker.shtml The Conficker worm, which is set to auto-update on April 1, 2009, is a major news story in the mainstream news. Here is a brief summary of what Conficker is, what steps you can take to protect your computer, and what steps the campus Network Security Center is taking to deal with it. NSIT Tue, 31 Mar 2009 11:56:48 CST