One-Number
Using One-Number
The One-Number service uses a web interface that allows you to control exactly how and when you receive phone calls on a remote device. By logging in to your account, you can set up the remote devices that you want connected to the One-Number system, schedule start and stop times for when you want calls to go to a remote device, and edit your account details.
The web interface allows you to log in using your 5-digit University extension and a password that you choose after your initial login. It allows you to have up to two remote devices enabled at any time, and allows you to have additional devices set up so that you can easily interchange between them depending on your preference or location. After adding remote devices to your account, you set up a schedule that the One-Number system will follow and determine on which days and at what time it will reroute your phone calls to designated remote devices. To set up and edit your account preferences, just follow the instructions below.
Set Up a Remote Phone
Set Up a One-Number Schedule
Log in to the One-Number Website
- Go to https://onenumber.uchicago.edu. If
you are a One-Number user with a FAX option, you may use the
One-Number login to access both of these services.
Note: Your One-Number login and password are not related to your CNet password. - Enter your Login ID and Password (PIN). These were assigned when your account was set up.
Note: If you have forgotten your password, click Forgot PIN to have your PIN sent to your default email address. If you want to change your password, go to My Settings → Profile.
- Click Submit.
Set Up a Remote Phone
Note: An asterisk (*) denotes a change from the default or something important to note.- Go to My Settings → Phones.
- Click Add.
- Enter information in the following fields:
Description: Enter a description of the phone.
Phone Number: Enter the 10-digit phone number for the device. Please enter digits only, no dashes or parenthesis.
Is this device active?: By default, the phone record you are creating becomes active when you click Submit. If you want to keep it deactivated until a later date, choose “No”.
Priority: Select the ringing priority for the phone. If more than two devices are active at the time of an incoming call, the system rings the two devices with the highest priority.
Dial String: *Leave this field blank.
How Many Rings At Remote Device: Enter the number of rings that you want the One-Number system to ring the device. If the device has its own voicemail system, we recommend that you select one ring less than your device uses to answer calls for voicemail.
Require Remote Answer Acknowledgement: *By default, remote answer acknowledgement is turned on. We recommend that you turn this feature off so that One-Number connects incoming calls to your remote phone as soon as you answer. If you select “Yes,” One-Number asks you whether you want to answer the call or send it directly to voicemail each time you answer a call.
- Click Submit to save the settings for this phone.
- To make changes to a phone or to delete it, click on the name or phone number of the phone to go to that phone’s information page.
Set Up a One-Number Schedule
Note: An asterisk (*) denotes a change from the default or something important to note.
- Go to My Settings → Phones.
- Click Remote Phone Schedules next to the device for which you want to add or change a schedule.
- If want to schedule the entire workweek or weekends at once, click Fast Add and follow steps 4-7. If you want to schedule days individually, click Add and follow steps 8-12.
*Please note that each schedule must begin and end in one standard 24-hour day. For a schedule to cross midnight, it must be divided into two contiguous schedules across sequential days.
Fast Add
- Select “Enabled” from the drop-down list to enable the device for weekends or weekdays.
- Select the times that you want the phone to be enabled in the “From” and “To” fields. Note: All times are in military time (24-hour clock).
- Click Submit.
- One-Number creates an entry for each day. You can modify or delete any single day by clicking the day of the week.
- Select the day of the week you want to schedule.
- Enter the start time in military time (24-hour clock) in the “Enable At” field.
- Enter the start time in military time (24-hour clock) in the “Disable At” field.
- Click Submit.
- Click Add and repeat steps 8-11 for each additional day of the week you want to schedule.
Last updated: 11/16/07