TAG
Frequently Asked Questions
- Can my department have multiple Trusted Agents?
- What if we have people who are not University staff or faculty members who need services for longer than one year?
- Can my Temporary TAG recipient choose her own CNetID?
- Can our Trusted Agent grant Pre-Feed services to students?
- Can our Trusted Agent add Pre-Feed or Temporary accounts for other departments or divisions?
- Our TAG recipients who have had their accounts pre-generated cannot change their passwords online. What should they do?
Can my department have multiple Trusted Agents?
Please contact us if you believe that your department needs more than one Trusted Agent and one backup Trusted Agent. It is important that we keep the number of Trusted Agents restricted, but we are happy to work with you to provide whatever service you need.
What if we have people who are not University staff or faculty members who need services for longer than one year?
The TAG program is designed to provide services for up to one year. For services longer than one year, please contact us to find an appropriate solution.
Can my Temporary TAG recipient choose her own CNetID?
No. Temporary TAG accounts are designed to look different both to differentiate them from the regular University of Chicago accounts (remember that being granted TAG services does not make the TAG recipient otherwise affiliated with the University of Chicago) and to prevent the harvesting of desirable CNetIDs from the namespace.
Can our Trusted Agent grant Pre-Feed services to students?
No. At this point, the TAG Pre-Feed system is designed for use with faculty and staff accounts only.
Can our Trusted Agent add Pre-Feed or Temporary accounts for other departments or divisions?
There may be situations where the Trusted Agent is authorized to act for an entire division. Remember that the Trusted Agent is acting on behalf of the Dean or Vice President and may create account only for recipients who are affiliated with the Dean’s or Vice President’s department or division.
Our TAG recipients who have had their accounts pre-generated cannot change their passwords online. What should they do?
Temporary TAG accounts that are pre-generated may not change their passwords—the Trusted Agent must keep a copy of the password in a secure location and may remind the TAG recipient of the current password if it is forgotten.
Last updated: 9/19/07