Telephones
Telephones
Faculty and Staff
Ordering a phone for a new office? Thinking of upgrading your existing phone? Call Integrated Client Services & Support group at extension 2-9100, option 4. An Analyst will be glad to assist you. Here are a few definitions that we use in discussing telephone equipment with you:
Single-Line Telephone: An (STE) Standard Telephone Equipment uses an analog line. This line can also be used with an answering machine, fax or modem.
Multi-line Telephone: Integrated Telephone Equipment (ITE) uses a proprietary digital line and includes the capability for more than one line. This type of phone has one-button features such as Hold, Transfer, Call Forward, Voicemail, etc., and can also be used with the ADI-100 data device.
IP Phone: NSIT is running a pilot project to test the use of internet telephony, commonly called VoIP, at the University of Chicago. The first phase of the pilot involves NSIT staff and is in progress. VoIP transmits the voice conversation over the data network by using a special phone or device.
Students
Each student residence hall room comes equipped with a single-line telephone, which allows on-campus and incoming calls at no charge. This gives students access to emergency and campus services, as well as access to other student residence hall rooms. Each phone has its own number that can be directly dialed from any phone either on or off campus. However, students are welcome to bring their own telephones or answering devices.
Anyone wishing to reach students can either dial the number directly, or call the residence hall and ask to be connected to any room. Call waiting, abbreviated dialing, three-way calling and redial features are included with the University phone service at no cost to students. Voicemail and Remote Call Forwarding for students are available upon request.
Making off-campus calls (both local and long distance) requires an Authcode (authorization code) or a calling card. For more information, visit the Authcode page.
Installation/Changes/Cancellations
New installation, renovation or reconstruction projects are treated differently. Requests for data network connections are coordinated between project managers and contractors.
Table of Contents
- Faculty/Staff Database Changes - Instructions for requesting a database change
- Telecommunications User Guides - View or download the Student and Faculty/Staff User Guides
- Faculty/Staff Phone & Equipment Repair - Instructions for requesting phone repair
- Student Phone Repair - Instructions for requesting phone repair
- Student Remote Call Forwarding Request - Instructions for requesting remote call forwarding
- Telephone Instrument Catalog - Full descriptions and pictures of all our telephone equipment
- Telephone Service Rates - View rates for various phone services and equipment
- Other Telephone Services - View a list of phone-related services
Related Topics from Find IT 
- Add services to my telephone (for students)
- Find rates for telephone services
- Forward my University telephone to another number
- Get a phone that shows Caller ID
- Learn what NSIT phone services are available for students
- Modify the basic services on my telephone
- Order a new phone
- Submit a phone repair trouble ticket
Last updated: 6/4/08