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Integrated Client Services & Support
1307 East 60th Street
Chicago, IL 60637
29100@uchicago.edu
Phone: 773-702-9100, option 4

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Phone & Equipment Repair

Trouble Tickets submitted via the Web

To report problems or concerns with IBX and University Centrex systems, you may submit a trouble ticket seven days a week, 24 hours a day. Trouble tickets submitted Monday-Friday, 7am-6pm will be processed the same day with a 3-4 hour response time. Repair requests submitted via the web after hours, weekends, and holidays will be processed the next business day.

Trouble Tickets called into Integrated Client Services & Support at 2-9100, option 1

To report problems or concerns with IBX and University Centrex systems, you may call seven days a week, 24 hours a day. Trouble tickets will be processed the same day with a 3-4 hour response time.

Residential students should follow the troubleshooting instructions on the Student Services Telephone Repair page.

This site is for phone repair only. If you would like to make changes to your existing phone service or if you need information about our phone services, please contact Integrated Client Services & Support at 2-9100, option 4 or email: 29100@uchicago.edu

 

Request for Repairs
   
Your Name:
Phone No. / Ext.:
Building:
Floor: Room:
Contact Phone No.:
Your email address:
Today's Date: Time: a.m. p.m.
   
Trouble Descriptions:
  Hear ring instead of dialtone
  No dialtone, dead
  Cannot break dialtone
  Cannot get outside line
  Cuts off in mid-conversation
  Keypad not working
  Phone doesn't ring
  Noise/static during conversation
  Lights not working (describe below)
  Damaged phone (describe below)
  Feature not working (describe below)
  Recurring Problem (describe below)
  Other (describe below)
   
Comments:

Please verify the above information
before pressing the submit button.

 

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Last updated: 9/19/07