NSIT: Voicemail

Voicemail

To record or change your mailbox greeting, from the mailbox main menu enter:

[8] For user options, then
[4] For greeting options, then enter
[7] To record your greeting – begin to speak after the beep and remember to press the pound key [#] to end your recording, then press
[7] To review the greeting recording
[3] To discard and re-record the greeting recording
[2] To append to the greeting recording
[5] To listen to the current recorded greeting
[9] To save any changes and exit to the user options menu, then
[9] To exit to the mailbox main menu

Here are some sample greetings, which you may find helpful in preparing your own:

Generic Greeting
Hello, this is __________. I am unable to take your call at this time, but if you leave your name, number, and a detailed message, I will return your call as soon as possible. If you need to speak to someone immediately, press zero and someone will assist you. Thank you.

In-and-out of the Office at Meetings Greeting
Hello, this is (name)__________. I will be in and out of meetings all day, but will be checking periodically for messages. Please leave your name, number, and a detailed message. I will return your call as soon as possible. If you need to speak to someone immediately, press zero and someone will assist you. Thank you.

Notify Caller of Associate who can help in your absence – sample 1
Hello, this is __________. I am unable to take your call. Leave your name, number, and a detailed message. I will return your call as soon as possible. If you need immediate assistance, please press zero and ask to be transferred to (name) __________ at Extension __________. Thank you.

Notify Caller of Associate who can help in your absence – sample 2
Hello, this is __________. I am on vacation until (date) __________ and will be unable to check for messages. If you require assistance during my absence, please contact my associate/co-worker (name) __________ by dialing pound (5-digit extension) __________. Thank you.

Emergency _ secretary will page you
Hello, this is __________. I am unable to take your call. Please leave your name, number, and a detailed message; I will return your call as soon as possible. If this is an emergency, press zero and ask to have me paged. Thank you.

Urgent _ mailbox will page you
Hello, this is __________. I am unable to take your call. Please leave your name, number, and a detailed message; I will return your call as soon as possible. If this is an urgent matter, please press 8 after leaving your message. Thank you.

To set or change the mailbox name, from the mailbox main menu enter:

[8] For user options, then
[6] For name options, then enter
[7] To record your name – begin to speak after the beep and remember to press the pound key [#] to end your recording, then press
[7] To review the name recording
[3] To discard and re-record the name recording
[2] To append to the name recording
[5] To listen to the current recorded name
[9] To save any changes and exit to the user options menu, then
[9] To exit to the mailbox main menu

Last updated: 9/19/07