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Voicemail

Voicemail Help - Using Distribution Lists

Distribution lists make it possible to send a recorded message to multiple numbers at the same time. This can speed your messaging when you have groups of people who frequently require the same information.

Create a distribution list

To create a distribution list, press [4] from the main menu, [3] to manage distribution lists, then [2] to create a new list. Type the number for the list you wish to create, then press [#] to accept the number. The assistant will ask you to record the name of the list. Say the name, press [#] to finish the recording, then [#] again to accept the recording.

Once the list is set up, you can add people to the distribution list. Enter the mailbox number you want to add to the list, then [#] to add them to the list. Press [*] when you are done adding names.

Review a distribution list

Reviewing a distribution list allows you hear what mailbox numbers are already attached to a distribution list. To review a distribution list, press [4] from the main menu, [3] to manage distribution lists, then [1] to review an existing list. Enter the distribution list number, [#], then press [#] again to confirm that you wish to review the distribution list. The assistant will tell you the list name and the mailboxes attached to it.

Delete a distribution list

Once you delete a distribution list, you cannot undelete it. Make sure that you no longer need the list or already have it in another location. To delete a distribution list, press [4] from the main menu, [3] to manage distribution lists, then [3] to delete a list. Enter the distribution list number, [#] , then [3] to permanently delete the list. If you enter a list number in error, press [*] at any time to return to the previous menu.

Modify a Distribution List

Modifying a distribution list allows you to add or delete mailbox numbers to a distribution without recreating the whole list. To modify a distribution list, press [4] from the main menu, [3] to manage distribution lists, then [4] to modify a list. Enter the distribution list number, then [#]. Press:

[1] To add members to the list
[2] To delete members from the list
[*] To cancel changes and return to the previous menu

Check which numbers are already used as a distribution list

If you are having difficulty adding a new distribution list because there are no free numbers, you can check which numbers are already in use. If your lists have names, the names will be played after the distribution list number. Press [4] from the main menu, [3] to manage distribution lists, then [5] to check the list of used numbers. The assistant will read the list of numbers currently in use. When this is completed, you will automatically return to the previous menu.

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Last updated: 3/17/09